Used. Like new. By Yeelen. Looks like it was used once. Includes 4 packs of hard wax beads (3 factory sealed and 1 open), 19 wax applicator sticks, after wax treatment spray (opened), prewax treatment spray (factory sealed), and instruction booklet. The wax beads are made specifically for arm, facial, bikini, or body hair removal. Temperature can easily be adjusted from 160F to 240F to melt your wax in less than 8 minutes. Provides 75 watts of heating power. The warmer can easily be cleaned by adding some baby oil and heating it. Then wipe clean.