New. Still factory ziptied. By Proper pillow. Dimensions: 26” x 16” x 4”. Weighs 3.5lbs. Designed for comfort and health. It provides proper support to the head and neck for both side and back sleeping positions. It has a plush quilted outer pillow and a low density and viscoelastic memory foam insert. It provides support for both back and side sleeping. Although the bag is still sealed there is a hole on the bag. The pillow is NOT damaged. The cover can be removed and washed.